Amtrak has slammed the brakes on three trains running between New York City and Washington, D.C. but only indirectly because of the coronavirus.
The passenger train service has shut down the trains (Nos. 2401, 2402 and 2403) because of declining demand for service as travelers cancel trips between the two cities.
“We are closely monitoring the Coronavirus (COVID-19) and are taking action based on guidance from public health experts,” Amtrak said in an email message to frequent travelers.
To maintain a safe environment and address customer concerns, Amtrak said it is also taking the following measures:
• Enhanced cleaning protocols. “We have increased the frequency of cleaning service on our trains and at our stations.”
• Additional antibacterial products. We have increased the quantity of sanitizers and disinfectant wipes available for customers and employees throughout our trains and stations.
• No change fees on bookings We are waiving change fees made through April 30, 2020 so passengers can book travel on Amtrak with confidence, knowing you have the flexibility to change your plans.
Additional changes to our schedule are under consideration.
Amtrak is still operating 300 trains daily, including more than 100 daily trips in the heavily traveled Northeast Corridor. All three of the suspended trains have alternate service available 30 minutes before and after their scheduled departure.
It continues to serve all stations. If schedules are modified for any existing reservation, it will provide an update.
Passengers riding Amtrak to Canada can expect the US Customs and Border Protection (CPB)to ask about previous travel as well as require a medical screening. The CPB website has more information.
“We will continue to respond to the latest on COVID 19 with customer and employee safety top of mind,” the email said.
For additional information about the Coronavirus, the train service is directing customers to the Centers for Disease Control and Prevention (CDC) website.
For the latest updates on train service check here.